Privacy Policy

This Privacy Policy was last Modified 08 October 2025

Welcome

MYGPS ("MYGPS", "we", "our", or "us") is committed to protecting and respecting your privacy.

In India, the Service is operated and managed by M3 GPS Solution Pvt. Ltd., an Indian-registered company.

MYGPS operates a GPS tracking service that allows you to monitor and share the location of your vehicles, assets, children, pets, and family members, made available through our apps and website https://mygpslive.in (the "Service").

This Privacy Policy explains our practices regarding the collection, use, disclosure, transfer, storage, and protection of personal information collected through our Service.

This Privacy Policy is made up of two parts:

  • Part 1 – Information applicable to users outside the European Economic Area, Switzerland or the UK.
  • Part 2 – Information applicable to users in the European Economic Area, Switzerland or the UK.

Before accessing or using our Service, please read and understand how we collect, store, use and disclose your personal information.

Part 1 – Privacy Policy for Non-EEA Users

This Part 1 explains how we collect, use, disclose and protect information collected through our Service from users outside the European Economic Area, Switzerland or the UK.

1. How We Collect and Use Information

Registration and Profile Information

When you create an account, we may collect your personal information such as your username, display name, first and last name, email address, and mobile phone number. We may collect a photo if you or a group member associates one with your account. For processing orders and paid subscriptions, we may collect: your name, company name, address, email address, and payment details.

Data Collected Through Use of the Service

After you set up your account, we may ask for other profile and demographic information. You may also customise your map by labelling locations such as "work" and "home," to make it easy to spot frequently visited places and to provide alerts when family members leave and arrive.

Geolocation

We collect your location information through your IP address, WiFi, Bluetooth, and GPS coordinates (e.g., latitude/longitude) available through your mobile device. We may also gather information about nearby devices, WiFi access points, and cell towers. Depending on your device settings, we collect location information in the background, even when you are not actively using the app.

Note: If you want to opt-out of location data collection, please adjust your mobile device settings to limit the app's access to your location.

Driving Event Data

We collect sensory and motion data from your device — including gyroscope, accelerometer, compass and Bluetooth — to calculate and detect driving events such as speeding, hard braking, and crash detection. We may share this information with third-party partners for marketing, research, analytics, and other purposes.

Messages and User Content

We collect information when you message other members through the Service. We may also retain any messages you send to us.

Social Media

When you interact with our site through social media (e.g., Facebook, Instagram), we may receive profile information from the social network. The data we receive depends on your privacy settings with the social network.

Information We Collect Automatically

When you visit our website or use our app, we and our business partners may automatically collect certain information through cookies, web beacons, log files, and other tracking technologies, including:

  • Information about how you access and use the Service
  • Information about the device you use (IP address, browser type, operating system, device model)
  • Analytics data such as traffic, usage trends and demographic patterns

Sharing of Information with Third-Parties

We may share your data (including personal information) with our affiliates or data processing partners, including:

  • IT Services & Infrastructure: Google Cloud, Amazon (AWS)
  • Order Fulfillment: DHL Express, Amazon
  • Analytics Providers: Google Analytics
  • Third Party Advertising: Facebook, Google, Instagram, Microsoft Advertising

We may also release your information as permitted by law, such as to comply with a subpoena, to investigate fraud, to respond to a government request, or to protect the rights and safety of MYGPS, our users, or others.

2. Sharing of Your Information

Personal Information

We share your personal information with third parties in the following circumstances:

  • With other members of your tracking groups, including name, email, and precise location
  • With our partners for marketing purposes including tailored advertising, analytics, and research
  • With third-party driving analytics providers to support driving event history and crash detection features
  • With emergency responders in the event we detect a crash (if you have enabled this feature)
  • With third parties you have connected to your MYGPS account to facilitate services
  • In connection with a merger, sale of assets, acquisition, or similar business transaction
  • When required by law or to protect the rights, property, or safety of MYGPS, our users, or others

De-Identified Information

We may share your information with third parties in a form that does not reasonably identify you directly. These third parties may use the de-identified information for any purpose.

3. How We Protect Your Information

MYGPS cares about the security of your information and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information we collect. However, no security system is impenetrable, and we cannot guarantee 100% security of our systems.

In the event of a security breach that compromises your information, we will take reasonable steps to investigate the situation and notify affected individuals in accordance with applicable laws and regulations.

4. Your Choices About Your Information

Modifying Your Account Information

You may modify your account information, update your personal information, or change your password at any time by logging in to your account. For questions, contact us at info@mygpslive.com.

Close Your Account or Delete Personal Information

We retain your information for as long as your account is active or as reasonably necessary to maintain the Service. If you wish to close your account or request deletion of your personal information, please contact us at info@mygpslive.com.

Emails and Notifications

You can control your receipt of email and text alerts by visiting "Settings" and "Notifications" within the mobile app. You can also stop receiving promotional email communications by clicking "unsubscribe" in such emails.

Location and Movement Data

  • Limit location sharing: Turn location sharing "OFF" through your App settings.
  • Limit Drive Detection: Turn Drive Detection "off" in in-App Privacy settings.
  • Opt-out of third-party data sharing: Use the in-App Privacy & Security settings to opt out of data sharing with partners for advertising purposes.
  • Device settings: Adjust your mobile device settings to restrict the app's access to location and motion data.

5. Children's Privacy Policy

MYGPS takes special precaution to protect the privacy of younger users. MYGPS does not knowingly collect personal information from children under the age of 13 without verifiable consent of a parent or guardian. The Service is intended to be used by children under 13 only with significant parental involvement and approval.

Setting Up a Child Account

If a parent wishes to add a user under 13 to the Service, parental consent is required. The child will then be able to participate in most aspects of the MYGPS Service.

Your Choices

Parents have the right to review, correct, or delete their child's personal information and may withdraw consent for the Service to collect further personal information. Please contact us at info@mygpslive.com.

For users in India: You may also contact our regional operator: M3 GPS Solution Pvt. Ltd., Pasha Manzil Roshan Gate, Aurangabad, Maharashtra, India. Email: info@mygpslive.com

7. Changes to Our Privacy Policy

MYGPS may modify or update this Privacy Policy from time to time. When we change the policy, we will update the "last modified" date at the top of this page. If there are material changes, we will notify you either by posting a notice prior to implementing the change or by directly sending you a notification.

Part 2 – Privacy Policy for EEA, Swiss and UK Users

This Part 2 sets out how we collect, store, process, transfer, share and use personal information when you access our Service from the European Economic Area, Switzerland or the UK. MYGPS is the data controller of the personal information we hold about you.

1. Personal Information We Collect About You

We collect personal information that you voluntarily submit directly to us when you use our Service. This can include information you provide when you register for an account, create or edit your profile, update your preferences, correspond with us, or use features of our Service.

We also automatically collect personal information about how you access and use the Service and information about the device you use to access the Service.

We will store the personal information we collect about you for no longer than necessary for the purposes described in this policy and in accordance with our legal obligations and legitimate business interests.

2. Recipients of Personal Information

We may share your personal information with the following:

  • Other users in your tracking groups: We may share your name, location and driving event data with other users at your request and in accordance with your settings.
  • Third parties for their marketing purposes with your consent, including your location data, driving sensor data, and unique identifiers for advertising and analytics purposes.
  • Service providers, business partners and advisors for payment, fraud prevention, web hosting, analytics, and other services.
  • Third parties that provide features you use with the Services, such as emergency responders in the event of a crash detection.
  • Business transaction parties: Your personal information may be disclosed in connection with a merger, sale, reorganisation, or acquisition.
  • Law enforcement and regulators as required by law or to protect the rights, property or safety of MYGPS, our users or others.

3. Marketing Messages and Targeted Advertising

We will only send you marketing messages if you have given us your consent. You can change your preferences at any time by clicking on the "unsubscribe" link in our emails.

We may share information about your use of our Services with third-party ad networks and social media companies so that they may display ads relevant to your interests. To learn about interest-based advertising and how to opt out, visit networkadvertising.org/choices.

To opt-out of MYGPS sharing data with third parties for advertising purposes, you can adjust your preferences through the Data Platform page in the in-App Privacy settings.

4. Your Rights in Respect of Your Personal Information

In accordance with applicable privacy law, you have the following rights:

  • Right of access: Confirmation and a copy of your personal information we hold.
  • Right of portability: Receive your personal information in a structured, machine-readable format.
  • Right to rectification: Obtain correction of any inaccurate or incomplete personal information.
  • Right to erasure: Require us to erase your personal information in certain circumstances.
  • Right to restriction: Require us to limit how we process your personal information in certain circumstances.
  • Right to object: Object to any processing based on our legitimate interests.

To exercise any of these rights, please email us at info@mygpslive.com. You also have the right to lodge a complaint with your local data protection authority.

Billing, Pricing and Payment Terms

A. Billing Policies

If you elect to use Subscription Features, you agree to the pricing and payment terms displayed at the time you subscribe. MYGPS may add new features for additional fees, or amend fees for existing services, at any time in our sole discretion. Any change to our pricing or payment terms shall become effective in the billing cycle following at least 30 days' notice.

B. Subscription Plans

MYGPS offers subscription tiers to suit different needs. For a complete list of features and pricing, please refer to our pricing page at mygpslive.in.

C. Subscription Fees and Auto-Renewal

All subscription fees are payable in advance. Your subscription will automatically renew until you cancel it. We will send you a reminder prior to each annual renewal with the then-current Subscription Fee.

D. Payment Methods

MYGPS accepts most major credit and debit cards, as well as in-app payments through Apple App Store or Google Play Store. If we are unable to charge the card you have provided, we will send you a notice to update your card information. You will have a seven (7)-day grace period to update your billing information.

E. Refunds

Except where required by applicable law, there are no refunds for any unused time on a subscription. Upon cancelling, you will retain access to the features until the end of your current paid period.

If you are a consumer based in the European Union, EEA, or United Kingdom, you have a legal right to withdraw from contracts for paid subscriptions within fourteen (14) days from the date of purchase.

Cancel Your Subscription or Delete Your Account

A. Cancel Your Subscription

You may cancel your Paid Subscription at any time. Cancellation will be effective at the next renewal date. You will continue to have access to your subscription features until that time.

Option 1: Cancel in the MYGPS App

  1. In the MYGPS app, go to Settings
  2. Tap Account
  3. Select Cancel Subscription
  4. Follow the on-screen instructions

Option 2: Cancel at mygpslive.in

  1. Go to mygpslive.in and log into your account
  2. Navigate to Manage Subscription
  3. Select the subscription you wish to cancel
  4. Follow the on-screen instructions

Option 3: Cancel Through Apple App Store

  1. On your Apple device, go to Settings
  2. Tap on your name > Subscriptions
  3. Scroll down to your MYGPS subscription and tap Cancel Subscription

Option 4: Cancel Through Google Play Store

  1. Open the Google Play Store app
  2. Tap Profile Icon > Payments & Subscriptions > Subscriptions
  3. Select your MYGPS subscription and tap Cancel Subscription

B. Delete Your Account

Important: Deleting your account does not cancel your Paid Subscription. Please cancel your subscription separately before deleting your account.

Delete via the MYGPS App:

  1. In the MYGPS app, go to Settings
  2. Tap Account
  3. Select Delete Account
  4. Confirm your request and follow the instructions in the authentication email

What happens when you delete your account:

  • All location history will be permanently deleted
  • All tracking data and events will be permanently removed
  • Your account details will be removed from the MYGPS database
  • Any devices associated with your account will be deactivated
  • This action is permanent and cannot be undone

Contact Us

If you have any questions about this Privacy Policy or the Service, please contact us:

M3 GPS Solution Pvt. Ltd.

Pasha Manzil Roshan Gate, Aurangabad, Maharashtra, India

info@mygpslive.com

+91 7399991199

Monday – Saturday: 10AM – 8PM IST

mygpslive.in

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